The Joint Commission's November 2008 Hospital Language and Culture (HLC) Project Update is now available online.
The HLC study explores challenges in providing quality healthcare when there are cultural or linguistic barriers between patients and providers.
The November 2008 Update can be found here:
http://www.jointcommission.org/NR/rdonlyres/635D9494-9832-449E-BEEC-44042D6630CF/0/HLC_Project_Update_Nov_2008.pdf
Source: The Joint Commission
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