Member Telemedicine Credentialing Resource: NAMSS-ATA Credentialing by Proxy Guidebook

The sudden reliance on telemedicine amid the COVID-19 pandemic prompts many questions on credentialing practitioners for services not originally considered for telemedicine. The resulting questions often fall to MSPs, who are essential to ensuring and streamlining practitioner access during this pandemic. As such, NAMSS would like to remind its members that the NAMSS/ATA (American Telemedicine Association) Credentialing by Proxy Guidebook is available for this very purpose.

In August 2019, NAMSS introduced the NAMSS-ATA CBP Guidebook, which provides guidance on proxy credentialing for practitioners providing telemedicine. The Guidebook is a result of a multi-year collaborative effort between NAMSS and ATA members that originated from the need to develop a process to more efficiently facilitate proxy credentialing—and to establish standards and guidance for the CBP process. 

The CBP Guidebook also includes an overview of credentialing practitioners providing telemedicine, laws and regulations around telemedicine credentialing, a set of guidelines institutions can use to create CBP programs, and potential solutions to obstacles institutions may encounter when with implementing or facilitating a CBP process. The CBP Guidebook is also applicable for implementing modified credentialing and privileging requirements for additional medical professionals to respond in emergencies such as pandemics.

NAMSS is monitoring the evolving COVID-19 pandemic and is committed to serving you and the medical service profession. Useful resources and information can be viewed here.