Tuesday, February 28, 2017

NAMSS Membership Surpasses 6,000

NAMSS is proud to announce that our membership has grown to over 6,000 members! This continued growth is the result of countless hours of work from devoted volunteer MSPs all across the nation to make NAMSS a leader in advancing patient safety and ensuring the efficient and effective credentialing of healthcare providers.

Thank you all for your continued support and we look forward to even greater growth in 2017 and beyond!

Thursday, February 23, 2017

Tailgating: Impostors & Unauthorized Personnel Access to Restricted Hospital Areas

According to the Boston Globe, a 42-year-old former surgical resident utilized a common courtesy - individuals holding the door for those following behind them - to infiltrate restricted operating room suites at Brigham and Women's Hospital:.

"As is the practice at many hospitals, Brigham operating room staff hold their identification badges in front of an electronic card reader to gain access to surgery suites. According to video surveillance and staff accounts, the woman tagged along behind employees during shift changes, slipping in as groups of operating room staff held the door for one another."

Fortunately, no harm to either patients or hospital occurred as a result of these incidents. This does, however, highlight the need for hospitals - particular those with large patient and staff populations - to be vigilant. Martin Green, president of the International Association for Healthcare Security & Safety, stated that such acts - known as "tailgating" - are a common security issue for hospitals across the country.

Implementing extra security measures such as security cameras, electronic identification, additional security personnel and restricted areas, and stricter vetting of physician-sponsored visitors are effective ways to curb the problem of tailgating. Of course, educating physicians and staff to remain aware of who accesses operating rooms is vital, as well.

Read the full story here


Tuesday, January 31, 2017

2017 NAMSS Education Summit - March 10-11 in Orlando, FL

Early Bird Registration Deadline is February 3!

The 2017 NAMSS Education Summit will be held at the Hyatt Regency Orlando in Orlando, Florida! Enjoy high-quality NAMSS educational workshops and connect with fellow MSPs from across the country. The following courses will be offered:

  • Credentialing Specialist (CPCS) Certification Preparation Course
  • Medical Services Management (CPMSM) Certification Preparation Course
  • Credentialing 101
  • Leadership Certificate Program In-Person Course
All courses are two-day workshops. Attendees should plan to be in attendance from 8:00AM - 4:00PM each day. All registration fees include entrance to the course only. Attendees must cover the cost of travel and hotel accommodations.

Registrants completing their online registration prior to the early-bird deadline will be guaranteed the early-bird rate. NAMSS requires you to register for the conference online. It's fast, easy, and secure! You will be given the option to pay by check on the payment page if you prefer to mail a check payment. NAMSS will not accept purchase orders. 


NAMSS Education Summit Registration Fees

On or before Early-Bird: NAMSS Member $533 | Non-member $633

After Early-Bird: NAMSS Member $583 | Non-member $683

Wednesday, January 25, 2017

Becker's: 50 Things to Know About the Hospital Industry | 2017

Brooke Murphy of Becker's Hospital Review has compiled a helpful and informative list of the "50 Things to Know About the Hospital Industry | 2017." Touching on  basic demographics (number of hospitals, number of beds, etc.), mergers & acquisitions, quality and satisfaction rankings,  industry trends, and compensation, this article is a useful and quick snapshot of the current hospital industry landscape. Read the full list here.

Thursday, December 29, 2016

Happy New Year from NAMSS!

As we close out another year, NAMSS has much to celebrate and even more to look forward to in 2017!

In 2016, we...

Celebrated the 40th Educational Conference & Exhibition in Boston, MA - where with 1,700+ attendees we enjoyed record attendance.

Instituted the Leadership Certificate Program, in which 36 veteran Medical Services Professionals (MSPs) were recognized in our inaugural class, and Virtual Executive Roundtable.

Welcomed 100+ new members to the NAMSS community.

Released the first-of-its-kind State of the Medical Services Profession Report.

Received 900 Certified Provider Credentialing Specialist (CPCS) and Certified Professional Medical Services Management (CPMSM) applications.

Launched a Twitter profile and quickly grew to 150+ followers.

Partnered with the AHA, ACGME, and OPDA to release the Verification of Graduate Medical Education Training Form.

We wish you a Happy New Year from everyone at NAMSS and look forward to building on all of this wonderful success in 2017!

Wednesday, December 21, 2016

Becker's: 7 Steps to an Efficient, Centralized Credentialing Department

In an article for Becker's Hospital Review, Sarah Pelletier - advisory consultant and chief credentialing officer at the Greeley Company - outlined the seven essential steps to achieving an efficient and effective centralized credentialing department. These seven steps are as follows:


  1. Standardize and consolidate: "This means physicians shouldn't have to fill out the same application for multiple hospitals within the same system or send in the same document multiple times."
  2. Eliminate duplication: "Every department involved with physician recruitment should be on the same page in terms of what is required of a hire."
  3. Establish a single source of truth: "This 'single source of truth' should be one systemwide integrated web-based credentialing software system that facilitates timely communication between recruitment, credentialing and enrollment staff."
  4. Create an onboarding team: "Systems need to break down the walls between various functions involved with hiring medical staff and create one onboarding team that meets regularly."
  5. Streamline application processes: "Applications, document requests and contracts should be sent in a single envelope to the physician and returned in a single envelope."
  6. Use a knowledgeable physician liaison: "This point person can help the physician through the process and can help reduce the number of incomplete applications."
  7. Integrate credentialing with provider enrollment: "To get ahead of the game, begin enrolling providers with the system's various public and private payers as early as possible during the credentialing process and seek out delegated credentialing agreements with payers."
For the full article from Becker's, please click here.

Monday, October 31, 2016

UPDATE: Verification of Graduate Medical Education Training Form

The National Association Medical Staff Services (NAMSS), in partnership with the American Hospital Association, the Accreditation Council for Graduate Medical Education, and the Organization of Program Director Associations, released a new Verification of Graduate Medical Education Training Form in April 2016. This form, developed over the past several years, seeks to standardize the process for the verification of a practitioner’s internship, residency and fellowship experience in compliance with healthcare accreditation organizations’ standards. Over time, each hospital, managed care organization and other healthcare entities developed their own unique forms for obtaining verification of training. This created an inefficient system in which training programs received multiple variations on requests for the same information, slowing the credentialing and onboarding of practitioners and creating extra work for all involved. This new verification form eliminates these inefficiencies through standardization. Since its release, the form has already been downloaded over 6,000 times and is being implemented in hospitals and other healthcare organizations across the country.

The Verification of Graduate Medical Education Training Form is available for download HERE.