Thursday, December 29, 2016

Happy New Year from NAMSS!

As we close out another year, NAMSS has much to celebrate and even more to look forward to in 2017!

In 2016, we...

Celebrated the 40th Educational Conference & Exhibition in Boston, MA - where with 1,700+ attendees we enjoyed record attendance.

Instituted the Leadership Certificate Program, in which 36 veteran Medical Services Professionals (MSPs) were recognized in our inaugural class, and Virtual Executive Roundtable.

Welcomed 100+ new members to the NAMSS community.

Released the first-of-its-kind State of the Medical Services Profession Report.

Received 900 Certified Provider Credentialing Specialist (CPCS) and Certified Professional Medical Services Management (CPMSM) applications.

Launched a Twitter profile and quickly grew to 150+ followers.

Partnered with the AHA, ACGME, and OPDA to release the Verification of Graduate Medical Education Training Form.

We wish you a Happy New Year from everyone at NAMSS and look forward to building on all of this wonderful success in 2017!

Wednesday, December 21, 2016

Becker's: 7 Steps to an Efficient, Centralized Credentialing Department

In an article for Becker's Hospital Review, Sarah Pelletier - advisory consultant and chief credentialing officer at the Greeley Company - outlined the seven essential steps to achieving an efficient and effective centralized credentialing department. These seven steps are as follows:


  1. Standardize and consolidate: "This means physicians shouldn't have to fill out the same application for multiple hospitals within the same system or send in the same document multiple times."
  2. Eliminate duplication: "Every department involved with physician recruitment should be on the same page in terms of what is required of a hire."
  3. Establish a single source of truth: "This 'single source of truth' should be one systemwide integrated web-based credentialing software system that facilitates timely communication between recruitment, credentialing and enrollment staff."
  4. Create an onboarding team: "Systems need to break down the walls between various functions involved with hiring medical staff and create one onboarding team that meets regularly."
  5. Streamline application processes: "Applications, document requests and contracts should be sent in a single envelope to the physician and returned in a single envelope."
  6. Use a knowledgeable physician liaison: "This point person can help the physician through the process and can help reduce the number of incomplete applications."
  7. Integrate credentialing with provider enrollment: "To get ahead of the game, begin enrolling providers with the system's various public and private payers as early as possible during the credentialing process and seek out delegated credentialing agreements with payers."
For the full article from Becker's, please click here.

Monday, October 31, 2016

UPDATE: Verification of Graduate Medical Education Training Form

The National Association Medical Staff Services (NAMSS), in partnership with the American Hospital Association, the Accreditation Council for Graduate Medical Education, and the Organization of Program Director Associations, released a new Verification of Graduate Medical Education Training Form in April 2016. This form, developed over the past several years, seeks to standardize the process for the verification of a practitioner’s internship, residency and fellowship experience in compliance with healthcare accreditation organizations’ standards. Over time, each hospital, managed care organization and other healthcare entities developed their own unique forms for obtaining verification of training. This created an inefficient system in which training programs received multiple variations on requests for the same information, slowing the credentialing and onboarding of practitioners and creating extra work for all involved. This new verification form eliminates these inefficiencies through standardization. Since its release, the form has already been downloaded over 6,000 times and is being implemented in hospitals and other healthcare organizations across the country.

The Verification of Graduate Medical Education Training Form is available for download HERE.


Monday, October 24, 2016

11 of Nation's Largest Payers Advocate for Expansion of Medicare Telemedicine

In a letter to the Congressional Budget Office (CBO) last week, eleven of the nation's largest health insurance carriers offered to make available data on the value of telemedicine as Congress considers expanded coverage under Medicare for telemedicine services.The letter states, "We view telemedicine as an important tool in increasing consumer access to high quality, affordable healthcare, improving patient satisfaction and reducing costs," and, "We believe our experience in the commercial market can inform estimates of the impact of policy changes in Medicare."

For the full story from HealthLeaders Media, please click here. For the full text of the letter, please click here.

Monday, September 26, 2016

UPDATE: MSPs & the Standard Occupational Classification System

Please click here to access the comments submitted by NAMSS urging the inclusion of Medical Services Professionals (MSPs) in the 2018 Standard Occupational Classification (SOC) system. As previously reported in this blog, MSPs were not included as a new detailed occupational classification.


As MSPs play a unique, distinct and integral role in health care - leading the credentialing, privileging, and onboarding of medical staff applicants and thus serving as the gatekeepers of patient safety – NAMSS will continue to work toward recognition of the MSP profession in the SOC system. Again, we will provide additional updates as they become available.

Thursday, September 8, 2016

MSPs & the Standard Occupational Classification System

The Bureau of Labor Statistics (BLS) released new updates to the 2018 Standard Occupational Classification (SOC) system in July. Medical Service Professionals (MSPs) were not included as a new occupational category, despite NAMSS' submission of official comments in 2014 urging their inclusion. BLS is accepting additional public comments before finalization and NAMSS will be submitting remarks advocating for recognition of MSPs as a detailed occupational category.  

According to the BLS website, the SOC system "is used by Federal statistical agencies to classify workers into occupational categories for the purpose of collecting, calculating, or disseminating data." Inclusion in this system increases recognition of a profession both in the public and private sectors, as well as allows for the generation of a wealth of information regarding the profession and those who practice it.

As MSPs play a unique, distinct and integral role in health care - leading the credentialing, privileging, and onboarding of medical staff applicants and thus serving as the gatekeepers of patient safety – NAMSS remains committed to working toward recognition of the MSP profession in the SOC system. We will provide further updates as they arise on this issue.

Wednesday, September 7, 2016

Celebrating 40 Years of NAMSS Conferences in Boston, September 17-21

As the NAMSS 40th Educational Conference & Exhibition quickly approaches, we are excited to highlight some new and fun features for attendees this year. To mark this important milestone, NAMSS is introducing a Memory Wall and a Where is NAMSS Wall where previous conferences will be remembered. These features will be interactive, allowing attendees to indicate which conferences they have attended, where they are from, and share in the memories of 40 successful events.

These are just some of the reasons to be excited about this year's conference in Boston. To learn more about all that this year's event and Bean Town have to offer through a short video and some helpful links, visit the NAMSS website by clicking here