Improving the ways doctors communicate with their patients can lead to better care -- and lower costs
Laura Landro, April 8, 2013
Doctors need to work on their people skills.
It's something patients have grumbled about for a long time. Doctors are rude. Doctors don't listen. Doctors have no time. Doctors don't explain things in terms patients can understand.
It's a familiar litany. But here's what is new: The medical community is paying attention.
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