How the Leadership Certificate Program Helped Meredith Land a New Job

The NAMSS Leadership Certificate Program can have a great impact on you and your career path. Read how Meredith Miller used the program to gain the confidence she needed to land the job she wanted. 

Did the Leadership Certificate Program help you gain any new skills, or help increase your confidence as a leader?

I absolutely gained new skills and confidence from the Leadership Certificate Program. I felt that the online modules were a great learning tool and the extra resources provided were a bonus. As a Credentialing Specialist, and not a manager, this program was extremely helpful in learning new skills, and I was able to gain a wealth of knowledge from both the online modules and the in-person course. I really feel as if I now have more effective communication skills, even in my personal life, which has greatly increased confidence in myself. 

How are you using what you learned from the Leadership Certificate Program in your current role?

Just prior to attending the in-person course, I resigned from a hospital that I had been working as a Credentialing Specialist for 14 years, with the past 12 having been offsite working from home. I decided at the beginning of January that I wanted to go back into the office setting and work closer to where I live. I applied for a Credentialing Coordinator position and was offered the job the day after the interview. During the hiring process, I was able to use the effective negotiating skills and communication techniques that I learned from the Leadership Certificate Program. I felt that my communication, calmness, and confidence during the interview process was very effective and I can say that the gained knowledge I attained from the program played a role in getting the job.

What aspect of the program did you enjoy most?

I immensely enjoyed the In-Person Course -- the instructors were fantastic and made everyone feel relaxed and at ease in being ourselves. It was fun working in teams and interact with other professionals that held different positions from mine. I ended up working with three managers in my group and it was very interesting to see their different management and leadership styles.

Would you recommend the Leadership Certificate Program to your peers?

I would absolutely recommend the Leadership Certificate Program to my peers and have already done so! In my opinion, the online modules are a wealth of useful information for both experienced and entry-level MSPs. The program helped me look at things from a different perspective in terms of communicating with others in a professional setting. I think the In-Person Course really allows you to apply what was learned during the online portion, and the live group scenarios was a confidence builder. Overall, I felt it was a very effective course and will continue to recommend it to others!

Visit the NAMSS website to learn more about the Leadership Certificate Program.